How can we help?

5arz pays your selected creditors directly within 1 business day of you accepting an offer. You then repay 5arz by completing AI training tasks — each Star you earn equals $1 against your balance. Zero interest, ever. You can pause at any time.

Method Financial and Plaid Liabilities are in KYB review (5–7 business days each). Until they clear, you can use manual debt entry on the verify page — same flow, same offer.

Yes — open your dashboard, tap "Adjust goal" on the yellow goal strip. We'll suggest a baseline based on your current pace. Milestone rewards rescale automatically.

Your balance pauses — it never grows above what 5arz paid out. There's no penalty. If you eventually decide to leave, any remaining balance reverts to your original creditors at their original terms.

SSN, bank logins, ID documents, and card numbers never touch 5arz servers — they flow directly to certified processors (Stripe, Plaid, Method). We hold attestation hashes only. Full details on the privacy policy.

Some tasks have multiple defensible answers and our scoring is conservative. If you think a task was unfairly marked, report it via the "Training task issue" category above with the question text — we review every reported scoring case within 24 hours.

Email privacy@5arz.com with the subject "Account deletion request." We process within 30 days and delete everything we're legally allowed to delete. (Some financial records are retained for 7 years per regulation.)

Use the "Urgent / safety" category above — those tickets route directly to the security team with a 15-minute response window. We'll freeze the account immediately while we investigate, and you won't be liable for anything we determine was fraudulent.